Contact Us

To learn about how we are keeping you safe with hospital grade technology and increased cleaning protocols click HERE. If you have questions about how COVID-19 may affect your membership, view our frequently asked questions.

If you wish to freeze your membership, please email Billing@BrickBodies.com.

If you wish to cancel your membership, click HERE.

Interested in becoming a part of our team? Visit BrickBodies.com/Careers to learn about our current openings.

If you have feedback about a club or website, visit BrickBodies.com/Suggestions.

For all other inquiries and questions, please fill out the form below and a team member will contact you shortly.

Contact Form

Membership Frequently Asked Questions

How do I update contact information on my membership including address, phone number and email?

The request for these changes can be completed at your Brick Bodies club – just ask at the Service Desk. You can also login to our Members section of the website to change your information.

How do I change the checking account information used to bill me for my membership?

This request must be submitted in person at your home club. You must provide a voided check you wish to use. This request must be completed by the 20th of the month prior to the month you want the change to be effective. You can also login to our Members section of the website to change your information.

How do I cancel my membership?

If you have completed your term and your account is up to date, you can mail your request to your home club by certified mail with a return receipt request. Cancellation requests can also be submitted via our website (click here). All requests must be received 15 days prior to the next billing date or another debit will be made as scheduled. Please Note: if you cannot use the club due to medical issues or pregnancy, you can suspend your membership with a doctor’s note instead of canceling!

How do I freeze my membership?

If you cannot use the club due to medical issues or pregnancy, you can freeze your membership with a doctor’s note. A Freeze Request should be completed at the Service Desk or by emailing Billing@brickbodies.com. We require 15 days notice for any changes to your membership. There is no fee for medical or pregnancy freezes. If you need to request a freeze for extended travel, there is a $5 fee per bi-weekly billing cycle.