Freeze Request


  1. All changes must be dated and received 15 days prior to the next scheduled billing date to prevent an additional debit from being made before the freeze period begins.
  2. All past due balances must be paid in full prior to placing a freeze on any membership.
  3. There is a maintenance fee of $5.00 biweekly ($10 monthly) for membership freezes.
  4. The annual enhancement fee will still be billed during the freeze period if applicable.
  5. When freezing during the initial term of the agreement, the suspension period DOES NOT count towards satisfying the initial agreement term.
  6. Members can freeze for a maximum of 3 months per calendar year.
    1. For medical freezes:
      • Members can freeze their membership for up to 3 months per calendar year with a doctor’s note. A doctor’s note must be uploaded to waive the $5 freeze fee.
      • If a member is pregnant, her membership may be frozen for the length of the pregnancy, plus 8 weeks post-birth. A doctor’s note advising against exercise must be provided.
  7. If you are the primary member on a family plan and wish to keep your add-on’s membership active, the add-on member must pay your full membership dues amount during the freeze period.
  8. It is the responsibility of the member to KEEP a copy of the email confirmation you receive when this form is completed for your records.
  9. If you decide to unfreeze your membership early, a prorated fee may be billed.

Members billed bi-weekly please select bi-weekly. Long-term members grandfathered into monthly billing, please select monthly members.